New patient enquiries

An enquiry comes in from the website. The workflow checks it, scores it against the clinic's own rules, asks for anything missing, writes the record, routes it to the right coordinator, and tells that person why. Anyone in pain today, and anything unusual, goes straight to a person. Nothing is thrown away and the form asks for no medical history.

New enquiry

Scoring rules

These are the part that changes per clinic. They live in one list so the practice manager can read and change them.

    Score explanation

    Process an enquiry to see what the coordinator receives.

    Enquiry records

    EnquiryInterestLocationOwnerScoreNext step