All clinic demos
Patient support · Demo build · Brightwater Dental (fictional)
Patient questions answered from your policies, not guesses
The front desk answers the same questions about prices, plans and appointment times all day, and the phone is busiest exactly when patients are standing at the desk.
Walkthrough
What it does
- Answers price, plan and opening-hours questions from approved policies only
- Checks and moves appointments after verifying identity
- Updates an email address on the record
- Hands off with a summary, sources used, actions taken and next step
Where a person stays in control
- Never gives clinical advice; a dental nurse calls back instead
- Urgent symptoms get emergency guidance and an urgent handoff
- Refunds, complaints and cancellations go to a person
- Two failed identity checks end the conversation and alert the front desk
What we would track
- Resolved without a person
- Reopen rate
What is simulated: Language understanding is keyword rules, not an LLM, and the diary is dummy data. No numbers here are client results.
Try it here
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