All clinic demos
Enquiry handling · Demo build · Brightwater Dental (fictional)

Every new patient enquiry answered, scored and routed

Enquiries about implants and aligners sit in the same inbox as newsletter replies. The valuable ones wait hours for a reply, and someone in pain waits just as long.

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Walkthrough

What it does

  • Scores each enquiry against rules the practice manager can read and change
  • Routes high-value treatments to the treatment coordinator at the chosen clinic
  • Drafts the message asking for any missing details
  • Gives the coordinator a one-line reason for the score

Where a person stays in control

  • Anyone in pain today goes to the front desk to call, not into a queue
  • Enquiries about children and unusual cases go to a person
  • Nothing is discarded automatically, including suspected spam
  • The form asks for no medical history

What we would track

  • Time to first response
  • Qualified enquiries that book

What is simulated: The patient record system and outgoing messages are simulated in the page. No numbers here are client results.

Try it here

Want this running in your clinic? Start with a free audit.Next: Patient support